Shipping Policy

At Myyogawear, we are dedicated to delivering your yoga essentials to you in a meticulous, thoughtful, and efficient manner. We understand that receiving your gear in a timely fashion is crucial for maintaining the momentum of your practice. This policy outlines our entire process—including timelines and commitments—from the moment your order leaves our warehouse until it arrives at your doorstep.

Order Processing and Packaging

Every order you place with us undergoes a rigorous and meticulous preparation process. Once your selection has been verified, our team immediately proceeds to the order processing stage, which typically takes 1 to 3 business days. During this time, we conduct strict quality checks on every garment—ensuring that the stitching, fabric integrity, and sizing all meet our internal standards—before carefully folding and securely packaging them to ensure safe transit.

If you place an order over the weekend or during a public holiday, processing will begin on the very next business day. Our primary focus during this stage is accuracy; we aim to ensure that the items you receive exactly match your expectations and that the packaging effectively protects your goods from damage during transit.

Delivery Timelines

We are committed to providing you with realistic expectations regarding the estimated arrival time of your package. Standard delivery typically takes 7 to 15 business days, depending on your shipping address and the operational efficiency of local logistics services. While we always strive to deliver as quickly as possible, actual delivery times may occasionally be extended due to factors such as seasonal demand peaks, local logistics procedures, or weather conditions.

We view the delivery process as a collaborative effort between our shipping team and our professional courier partners. Once your package leaves our warehouse, it enters a logistics network specifically designed for lightweight, soft goods (such as clothing), where careful handling is prioritized. We sincerely appreciate your patience as our logistics partners work to plan and execute the most efficient delivery routes to bring your package directly to you.

Order Tracking and Communication

Seamless communication is key to ensuring you enjoy a pleasant shopping experience. Once your order has been handed over to our shipping carrier, our system will automatically generate a notification informing you that your purchased items have been dispatched. This notification will include a tracking number, allowing you to monitor your package’s real-time delivery progress at any time and from anywhere via the carrier’s official tracking system.

We recommend that you closely monitor your tracking information to ensure that someone is available to sign for the package promptly upon its arrival, typically within 7 to 15 days. Should the carrier indicate any significant delays, we advise you to check the status updates to obtain the latest information regarding the estimated delivery window.

Address Accuracy and Delivery

To ensure the smooth delivery of your package, the shipping information you provide at the time of purchase must be accurate and complete. We generate shipping labels based on the details you submit in your order form. We cannot be held responsible for any packages that fail to be delivered due to incorrect addresses or missing information.

If a package is returned to us due to insufficient address details, we will proactively contact you to correct the relevant information. Please note that reshipping the package may incur additional fees. Therefore, we strongly recommend that you carefully review all entered details—including your house/apartment number and postal code—before finalizing your order.

Lost Packages or Damaged Goods

Although we partner with reputable shipping carriers, we understand that unforeseen issues can occasionally arise during transit. If your package does not arrive within the estimated timeframe, or if the items you receive are not in satisfactory condition, please contact our customer service team immediately. We will assist you in investigating the matter with the carrier and actively work toward a resolution—whether that involves tracking down the package’s whereabouts or arranging for a replacement shipment.

At Myyogawear, our goal is to make your shipping and delivery experience as calm and fluid as your yoga practice itself. Thank you for your trust; we look forward to delivering high-quality apparel directly to your doorstep to support you on your yoga journey.

Contact Us

If you have any questions regarding your order, our products, or our services, please do not hesitate to contact our customer service department. Service Hours: Monday – Friday, 10:00 AM – 6:00 PM
Phone: +86 13557453913
Email: service@myyogawear.us
Address: Maozhiyuan Area, Dacheng Industrial Park, Shangdu Subdistrict, Pingnan County, Guigang City, Guangxi Zhuang Autonomous Region (Inside Guigang Haoying Textile Co., Ltd.)